What documentation is necessary for the tours?
As a form of photo identification, it is highly recommendable to bring a photocopy of your passport and leaving the original in your hotel safe.
What money currency will I need on my vacation to Riviera Maya?
Riviera Maya is one of the world’s famous touristic places so many different currencies are accepted in most places (EUR, CDN, USD, etc.). The best option is to bring US dollars and Mexican pesos as it is accepted everywhere.
Do I need to purchase additional insurance with my tour/excursion?
With each tour(s) you book with us, insurance is included but we do recommend that you purchase medical insurance for the duration of your vacation just in case of a medical emergency in your hotel or while outside of the hotel. If you don´t have medical travel insurance during your vacation, you will have to pay any and all medical expenses.
Can I drink water from the tap?
Drinking water from the tap in Mexico is not recommended as you may experience diarrhea and vomiting. Do buy and drink bottled water everywhere you go.
Do I have to bring any medicines?
Always bring and take your prescriptions as directed by your physician. If you have allergies, bring any and all necessary medicines, as it may be hard to find the same medication here in Mexico.
Will my electronic devices work here?
In Mexico the power outlets normally are 110v at a time; therefore anything that requires more power will need a convertor. We recommend you purchase your own charger in your country, as it will be cheaper and easier to find.
Is mosquito lotion/repellent necessary for my trip?
In this tropical area of Mexico, mosquitos are everywhere because we are close to the ocean and surrounded by jungle. Make sure you get your lotion and sprays before you come.
What do I have to bring on the tour/excursion?
Along with your necessities, do bring the following as well: flip flops, swim suit, beach towel, sun screen with high SPF (a must because you will be outdoors for a long period of time), a comfortable pair of shoes to walk in (runners etc.), a hat or cap to protect your head from the sun, and wear breathable cotton clothes because you will be sweating a lot. Lastly, don´t forget a raincoat as sometimes we have tropical rains.
What else do I need to know?
Don't forget to have fun and enjoy your vacation here in Riviera Maya!